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MONI Smart Security
Security Systems, Monitoring, and Home Automation
You would think that MONI Smart Security, the 2nd largest home security company in the nation with over 1 million residential customers, would be a well known brand name. That hasn’t always been the case with MONI, but that situation is rapidly changing.
MONI, formerly known as
Monitronics, is a company based in the Dallas-Fort Worth area that has
been around since 1994. After an extensive change in management, and
putting a new leadership team in place, the company rebranded to MONI
Smart Security in 2016.
In June of 2018, MONI Smart Security acquired the branding rights for the "Brinks" name, and is now operating as Brinks Home Security.
You can learn more about the New Brinks Security System Plans here.
Since MONI/Monitronics is the driving force behind the rebrand to Brinks Home Security, I thought it made sense to leave the rest of this page as-is, to show the history and background of how the 'new' Brinks company got its start.
Any active links on this page will re-direct to the new Brinks Home Security version of that product.
MONI Security Background
MONI Security has traditionally
operated under the radar, quietly building a strong network of over 600
independent dealers nationwide. These dealers have been focused on
customizing systems to suit the individual needs of customers in their
area, whether it’s burglary, fire, smoke, carbon monoxide, or water leak
detection. All of this is combined with MONI’s award-winning 24/7 live
monitoring support.
That hasn’t
changed. What is new is that, with the rebranding, MONI has
added a direct-sales strategy in addition to the dealer-driven model.
Potential customers now have the choice of going through mymoni.com to
buy a system, as well as contacting a local alarm dealer.
Along
with the new brand, MONI seems to be looking to increase customer
awareness through TV, radio, and print ads, as well as through social
media. This is earning MONI plenty of attention as an attractive option
for home security and smart-home protection.
During my
research, I also learned that MONI Smart was ranked “Highest in
Customer Satisfaction with Home Security Systems” by J.D. Power for
2016.
Available MONI Security Packages
MONI offers three
customizable 4G cellular packages, which start with an introductory rate
of $29.99 a month for the first 12 months. All three plans include free
basic equipment and professional installation.
Core Plan
The MONI security system Core plan creates your basic security system, and includes:
(1) Color touchscreen control panel
(1) Keychain remote
(3) Door/window transmitters
(1) Yard sign
(4) Window stickers
Connected Plan
The next step up is MONI’s Connected package, and allows you to interact with your system when you’re away from home. The Connect plan includes the Core package plus:
- Smartphone control
- Download the free MONI mobile app
- Arm and disarm your system using your smartphone
- Receive event-based reports via email and texts
- Two-way voice communication through the panel
Comprehensive Plan
The next level up in MONI security is the Comprehensive plan, which adds video and home automation into the mix. This plan includes Core equipment plus:
- Free indoor or outdoor video camera
- Stream live or recorded video to your mobile device
- Use your phone or tablet to control compatible smart home equipment
- Operate lights, locks, thermostats, appliances, and more
- MONI home automation systems are compatible with Google Home, Amazon Echo or Dot, and Apple TV or Watch
Live Alarm Monitoring and ASAPer Response
Like most major security companies, MONI offers live 24/7 alarm monitoring.
Unlike
other companies, MONI gives its Alarm Response Center agents 96 hours
of classroom and hands-on training, as well as two months of
on-the-job-mentoring.
MONI also has patented alarm response technology called ASAPer. During an alarm event, ASAPer immediately contacts the owner via smartphone, tablet, or computer, and then sets up a “chat room” environment with MONI and the homeowner’s contacts.
Additional MONI Smart Security Features
- A Customer Bill of Rights that lets you know exactly what to expect when you become a MONI Smart customer
- A Free Move Program that makes it easy to transfer your contract and protection to your new home
- Smash and Grab Protection which sends an alert, even if a burglar rips the panel from the wall in an attempt to disrupt communication
To get a free price quote and see the latest special offers, visit the MONI Smart Security website
Related Article:
Monitronics Home Security - A Comparison with ADT
Return to Monitronics from MONI Smart Security
Return to Home Security Systems Answers from MONI Smart Security
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